How It Works

Outlined below is a step by step description for onboarding; from first phone call, through setup and optional training.

Step 1: Ordering Equipment

From first call to equipment delivery

Initial sales consultation (optional).
Laser Workstation ordered online, or via Purchase Order/Direct Invoicing.
Laser Workstation manufactured in Vancouver, WA.
Equipment tested and calibrated prior to shipment.
Shipping estimates currently 1-2 months after order has been placed.
Laser Workstation arrives at Client facility.
Self-service equipment setup.
Familiarity training facilitated through topic-based videos published on Rumble and YouTube.
Optional service for onsite set up and familiarity training services facilitated by an LMW tech are available.

users who purchase optional certified training services

Available to existing equipment owners, or new clients.
New clients notify LMW that they have received the equipment, verified the Laser Workstation is installed, and in working order, and are ready to schedule Certified Training.
LMW Technician is dispatched to client facility to provide Certified Training.
Onsite training period of 2-weeks.
Client will be fully trained in how to develop design files for processing automotive wheels in a laser engraving system.
Clients who complete the course will be issued a training certification, with a unique alphanumeric identifier, and be added to our searchable database of Certified Shops.

Post-training and beyond

Certified Training completion forms signed and dated.
LMW Tech departs Client facility.
Client fully trained in file building, programming protocols.
Further assistance provided through General Support services, as well as Technical Bulletins.
2 years of both are included with Certified Training.
Continued General Support and Technical Bulletin service options are available.